Malta Gaming Authority
Europa Casino is a brand owned by Universe Entertainment Services Malta Limited and established on the market more than a decade ago, in 2004.
The platform appears pretty simple and basic, the design is not very modern and the sections involve a lot of scrolling. With the predominantly blue background and blue writing, there are some sections that don’t have the best readability.
Overall, however, with a bit of digging, you can find the information you’re after, whether it’s the list of gambling games, how to get a bonus or how to verify the safety of this brand.
As we enter the site, we are greeted by the welcome offer, which is pretty impressive – 100% up to €100 + €2400. However, keep in mind that getting the whole sum may take a few weeks, as the bonus is not awarded all at once.
Moreover, the brand also has a weekly tournament called „Drops and Wins” that allows players to take a daily prize home when playing their favourite slots. Loyalty bonuses are also in place for the most active clients that have placed wagers on the platform in the last 7 days – they can get up to €250.
Last but not least, the comp-punkte system allows players to quickly go from beginner level to VIP by acquiring comp points that can be converted into real money. There are also the classic refer-a-friend offers, free spins on certain days or achievements unlocked at Quickspin titles.
The standard play-through conditions for the brand’s bonuses are 30x for the deposit and bonus amount and 50x for free spins, which some players may find to be slightly high.
The offer is split into a few main categories such as casino, slot machine and live. If you’re a slots fan, you’ll be pleased to know that, again, everything is well structured – titles are split by launch date and popularity (new, top) or by theme (film&television, fantasy, sport, jackpots or classic). Because EuropaCasino is a Playtech-powered gambling platform, here you’ll find the most generous selection of titles from this provider.
Other popular titles based on player votes are Book of Oz, Egyptian Sun, Wolf Gold and Buffalo Blitz II. Jackpots are pretty impressive as well, with some increasing every second up to €491,872 or more.
The live offering is powered by Playtech’s Latvian studio as well and it includes blackjack tables, roulette, baccarat and card games. What is interesting to see here is that there are three main categories – recommended, new and hold’em for players who are unsure what to try.
We should also praise the multicultural aspect here, with live dealer games having diverse dealers at their online tables – white, Asian etc. Variations are also interesting, with lesser known titles like Hindi roulette, Sic Bo Live, Hi-Lo or Stud Poker. Every live dealer game has at least 5 versions so players can definitely find a title right up their alley.
In terms of funding player accounts, it’s safe to say that, on EuropaCasino, there’s not a shortage of currency or methods allowed. The operator accepts deposits in international currencies like US dollars, Canadian Dollars, Euros, Australian dollars or British pounds.
Deposits can be made using credit cards Visa and Mastercard, Maestro & Diners Club, Visa Electron&Delta, InstaDebit, PaySafeCard, GiroPay, Sofort, Eps, EasyEFT, Qiwi, eWallets – Skrill, Neteller, Entropay, WebMoney, Trustly, Yandex, iDebit, etc.
Deposits are free and instant for the most part, with no additional fees from the operator for the service.
At this brand, you are only allowed to withdraw using the method you used to deposit. However, withdrawals are free, no other charges are made by the platform. If you do see any fees, however, be advised that it could be your bank or other payment processor adding them.
The website displays Visa and Much Better as available methods. To use Visa Electron, for example, you have to deposit with it first, which might be a drawback for some players who seek flexibility.
The payout time depends on the method chosen, with the largest being 5 working days. As a general rule, most payouts go through a pending period of 24-48 hours before being processed by your bank. To make the process run smoothly, the brand advises that you perform all identity checks beforehand.
|Credit Card||24 – 48 hours|
|E-Wallets||24 – 48 hours|
|Bank Transfer||3 – 5 business days|
|Limit||$20,000 per month|
All pages on the platform are encrypted using SSL technology to protect the personal and banking data of its user-base. Moreover, you will get fair odds because the brand works with top provider Playtech. The RTP scores and house advantage are visible at all times on the website so you can find the right title for you.
The brand is also an advocate for Responsible Gambling and offers resources to help players in vulnerable categories.
Support is available 24/7, more precisely from 06:00 am – 00:00 am GMT, 7 days a week. However, live chat is only available for Europa clients. There is a FAQ section that new punters can look over if they have any questions – the section is very well organized into categories like general, fair gaming, deposits, payouts, technical or live dealer games.
|Live Chat||Available for gamers|
EuropaCasino has been in the gaming business for 10 years and it excels at attracting new players with a substantial welcome package, loyalty programs and many other frequent casino promotions. The games offer is decent as well, multiple currencies are accepted and customer support seems to tick all the right boxes in terms of responsiveness.
However, the platform looks and feels rather outdated and complaints have been made regarding the rather limited withdrawal methods and long withdrawal times. Another critique that we can bring is the number of restricted countries in the EU, such as Romania or Turkey – if the operator could work on these aspects as well, it could live up to its brand name, “Europa Casino.”